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Here at Hotel Sultania, we like to reward our loyal guests. If you make a booking direct on our website, you will benefit from a range of exclusive benefits that aren't available anywhere else.

  • Best Price Guarantee
  • Have no booking fees
  • Do not require payment until you arrive at the Hotel
  • Are fully flexible
  • Free Wi-Fi
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        by YASMAK HOTEL COLLECTION

        Website Privacy and Security Policy

        Publication / Last Update Date: 22.06.2026

        1. Data Controller and Website Information

        Trade name YAŞMAK TURİZM VE TİCARET A.Ş.
        MERSIS No. 0940 0013 2950 0014
        Company address Hocapaşa Mahallesi Ebusuud Caddesi No:12 Fatih/İstanbul
        Hotel / website Hotel Sultania – hotelsultania.com
        Hotel address Ebusuud Cad. Mehmet Murat Sokak No:4, Sirkeci 34110 Fatih/İstanbul
        Phone 0212 528 13 43 / +90 212 528 08 06
        E-mail [email protected] / [email protected]
        Registered e-mail (KEP) [email protected]

        2. Scope

        This policy informs visitors about data processed when using hotelsultania.com, booking links and contact, room booking, restaurant table booking, spa/wellness, event and meeting requests.

        Separate notices apply to specific processes: Cookie Notice, Forms Privacy Notice, Marketing Consent Text, Mail Order Payment Notice, Camera Notice and Data Subject Application Form.

        3. Automatically Collected Data

        IP address, connection time, visited pages, device/browser details, referral source, language preference, cookie preferences and transaction security logs may be processed.

        4. Data Shared Through the Website

        Forms may collect name, surname, phone, e-mail, country, requested date/time, number of persons, request subject, message, reservation/stay details and other information shared by the user in relation to contact, room booking, restaurant table booking, spa/wellness, event and meeting requests.

        5. Purposes and Legal Grounds

        Data category Purpose Legal ground
        IP, logs and security data Legal obligations under internet legislation, information and system security KVKK Art. 5/2-a, 5/2-ç and 5/2-f
        Contact and request data Receiving and responding to requests, complaints and appointments; customer relations KVKK Art. 5/2-c, 5/2-e, 5/2-f; consent where required
        Reservation/stay data Room sales, booking, contract, finance and accounting processes KVKK Art. 5/2-a, 5/2-c, 5/2-ç and 5/2-e
        Cookie and analytics data Website performance, preferences, user experience and, where consented, analytics/marketing Legitimate interest/legal obligation for necessary cookies; consent for non-essential cookies

        6. Transfers and International Transfers

        Data may be shared with hosting, software, security, payment, booking, e-mail, CRM, accounting, legal and audit service providers, and legally authorized public authorities, only as necessary.

        Because Google Analytics is used, analytics cookies and related technical data may involve international transfers. This must be assessed under KVKK Article 9 with the appropriate legal mechanism.

        7. Security and Children

        Appropriate technical and administrative measures are used to protect personal data. Users under 18 are expected to use the website under parental/guardian supervision.

        8. Data Subject Rights

        Requests under KVKK Article 11 may be sent in writing to Hocapaşa Mahallesi Ebusuud Caddesi No:12 Fatih/İstanbul, via KEP to [email protected] or from your registered e-mail address to [email protected].

        +90 212 528 08 06 [email protected] WhatsApp