Our cancellation policy is
designed to provide flexibility while ensuring fair treatment for all guests.
When you book directly through our website, you benefit from fully flexible
reservations that can be modified or cancelled according to the specific rate
plan you select. Different room types and promotional offers may have varying
cancellation terms, which are clearly displayed during the booking
process.
Generally, standard rate bookings can be cancelled
free of charge up to a certain number of days before arrival, typically 48-72
hours, depending on the season and room type. Cancellations made after this
deadline may incur a charge equivalent to one night’s stay. Special
promotional rates or non-refundable bookings may have stricter cancellation
policies but offer better pricing in exchange.
We always
recommend reviewing the specific cancellation terms for your chosen rate
before completing your booking. If you need to modify or cancel your
reservation, please contact us as soon as possible at +90 212 528 08 06 or
via email at [email protected]. Our team will assist you according to
your booking conditions and do our best to accommodate your needs whenever
possible.